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People are staying at home and can’t see their friends and communicate with their colleagues as they used to. If already in the FaceTime app, tapping anywhere on the screen will display the FaceTime controls.Many companies are switching to remote work due to the coronavirus quarantine. If the parent is not currently in the FaceTime app, tapping the top left green bubble (indicating an on-going call) will display the FaceTime controls. Then, the remote parent willing to share their screen must be the one starting screen sharing – for privacy reasons, this cannot be done remotely by another person. It does not matter who initiates the call, as any of the participants can be the person sharing their screen. Initiate a FaceTime call like you normally do, with or without video. If you believe the device software is up to date but it still does not indicate running iOS 15.1 or higher, check if the device is compatible with iOS 15.1 (or with iPad OS 15.1 for iPad devices) If you’re not sure, learn how to check the current version of your iOS system: Make sure both iPhone devices were updated to the latest available version after this date. iOS 15.1 is not the initial iOS 15 release and was made available on October 25, 2021. ‍ How to make an iPhone (or iPad) ready for screen-sharingįor screen-sharing to be available during a FaceTime call, both the remote iPhone and yours must run iOS 15.1 or higher. This works both for iPhone and iPad, and even Mac computers running macOS 12.1 or higher. The parent can continue to perform actions during the screen-share, and you will be able to monitor those in real time. you cannot remotely make actions on the remote iPhone, this allows you to view the entire screen of the remote device, and guide your parent through the required steps. This major update of Apple’s operating system for mobile devices allows an iPhone user to easily share their iPhone screen as part of a Facetime call. IOS 15 - more specifically iOS 15.1 – is a game-changer for the way you may remotely troubleshoot an iPhone or iPad.

You had to rely on their description of their screen content and this was both tedious and error-prone. Providing adequate support was so far a challenge, as there wasn't any accessible way to view your parent’s iPhone screen remotely. If you’re the go-to tech person in your family, you must have already faced the situation of a remote parent asking for help with something on their iPhone.